Quality policy
Quality policy
Atracco aims to deliver a recognized, high, and consistent level of quality to all customers, fostering recommendations and repeat purchases. We strive to contribute to long-term sustainable development to the extent of our knowledge and resources, ensuring that quality issues are integrated into our overall business strategy.
To achieve this, we need to:
- Dismantle and drain correctly, while implementing quality control at multiple stages to ensure that the products leaving our facility create value for the customer.
- Deliver parts that match the performance of new ones, with high delivery reliability and exceptional customer satisfaction.
- Ensure we understand the customer’s requirements and, using our professional expertise, recommend the most cost-effective solution.
- Exceed the customer’s expectations for purchased goods or services.
- If the customer is still dissatisfied, we will, within reasonable limits, use goodwill to compensate them in the best possible way.
- Place demands on suppliers and contractors who can influence our environmental performance and/or the quality of our products and services, and prioritize environmentally labeled products wherever possible.
- Have the knowledge and awareness to comply with legislation and other binding requirements set by customers, society, and other stakeholders relevant to our operations.
- Employ staff with sufficient competence for their tasks and continuously encourage their professional development.
- Maintain leadership focused on continuous improvement, which also results in better quality.
All of AGAB’s dismantling facilities are certified according to ISO 9001
| Date | Author | Approved by | Revision notes | Affected sections |
| 2018 | EQM | Management team | Policy (original) | |
| 2021-07-29 | EQM | Management team | Policy revised | All sections, entirely new layout and partially updated content |